Our first #FinnemoreFireside of 2023 is with Catherine Tallis, Director of Business Services at HFL Education.

HFL Education (formerly Herts for Learning) is a national provider of school improvement and business support services, training and resources.  As long-standing providers of MIS support to their schools, this Q&A discussed in detail the ways in which support teams must adapt as the MIS market continues to evolve. Being a SIMS-only support team, as was usually once the case, is now a risky strategy for any team wanting to remain in business in the coming years.

It’s a fascinating chat and, amongst other things, Nick and Catherine discuss:

• The precarious state of school finances and the impact that has on decisions, and the huge amount of pressure on schools as they are taking on more as services around them are cut to the bone (e.g. CAMHS, social care, etc.)
• How academisation and changes to the way schools licence MIS have led to the sector completely changing, and how HFL Education have adapted into a multi-MIS support team to help their schools
• What will happen to teams who aren’t able to adapt quickly, and how the conversation needs to shift away from software support to whole school strategic support
• The challenges around understanding overheads as a business where teams are still part of an LA
• The democratisation of data, and how HFL Education supports meaningful school improvement through the effective use of data
• Schools are great at curriculum change but not always so great at change across other systems, and this is something support teams can help with
• HFL Education’s vision and plans for the next five years
• What Catherine would like to see from the market and from suppliers

We’d love to hear your feedback; what would you like to learn from support team leaders?

Next in our series of thought leader interviews is this Q&A session with Jeff Marshall.

Through J&G Marshall Ltd, Jeff’s core business is helping schools to convert to academy status. They cover everything a school needs to become an academy: legals, project management, finance system as well as post-conversion services for accounts, HR, School Improvement, governing body training plus much more.

They also conduct MAT Growth Audits to ascertain where a Trust is, where it wants/needs to be and how to get there through step-change growth. It’s this knowledge and expertise that I wanted to tap into to understand a little bit more about the specific challenges MAT leaders face.

Some of the things we discuss include:

• What’s the background to your education experience, and what do you find so attractive about working in education?
• What’s your approach to supporting a MAT; what do you feel are the greatest pain points in the first 6 months and what conclusions have you come to regarding what is required to get it right and wrong, as the first 6 months are very important?
• What do you think is important when looking at edtech solutions across a MAT? What issues do you find?
• Do you feel that there is enough innovation in Edtech, how would you like to see this tackled?
• What do you think is missing from what Edtech companies offer, do they act like strong partners in your opinion? What could they do more of or differently?

We’ve split the interview into three parts to make it easier to digest. Enjoy!