Last month, Nick caught up with former Capita MD and creator of the SIMS MIS, Phil Neal, to discuss the various changes in the education sector. As the MIS market continues to evolve and Phil gives his view on:

• The ongoing tender in Northern Ireland and what might happen there in terms of MIS supplier, as well as Scotland and Wales
• The challenges of developing an MIS to meet specific, regional-based, statutory requirements: is this a distraction for MIS suppliers?
• The big changes in the England MIS market, with views on ET-AIMS, Compass Education, IRIS Ed:gen, Juniper Education, Bromcom, Scholarpack and Arbor
• The recent decision by ESS to move to three-year, direct contracts for all schools and potential ramifications
• How more MIS solutions within the UK market might actually lead to less innovation  in the long term
• How machine learning can be used within MIS to create something truly unique
• The importance of Support Units and the role they play alongside schools

As always it’s fascinating to get the views of someone who has worked in the MIS sector for so long and knows the various stakeholders so well.

Where do you think the MIS market is heading and who will be the long-term winners?

Next in the #FinnemoreFireside series is this brilliant chat I had last month with Mike Donoghue, CEO of John Taylor Multi-Academy Trust (JTMAT). It was a great conversation providing lots of insight into how MATs work and what is important to directors, leaders, governors, staff and learners.

To provide some background on Mike, he was appointed Headteacher at John Taylor High School in January 2010 and oversaw the first change to ‘converter’ academy status of an ‘outstanding’ school in Staffordshire in November 2010. That school plus 14 others now lie at the heart of John Taylor Multi-Academy Trust where Mike is CEO.

In September 2014 he became an elected member of the Regional School Commissioner’s (West Midlands) Headteachers Board, was re-elected in 2017 and elected to the newly-constituted Advisory Board in 2022. Mike has also been appointed to the DfE’s Secondary Headteacher Reference Group, an advisory panel assisting with policy and strategy decision-making.

It’s an insightful conversation which includes, amongst other things:

• What it means to be a teaching school, and how fulfilling and valuable it can be
• The challenges and opportunities that come with working outside your organisation
• Growing into a successful MAT, and how do you define the perfect size
• Equality of entitlement when it comes to professional development
• The sliding scale between autonomy and regulation/structure, and how to create that balance as a MAT: compliance-driven vs excellence-driven
• Co-construction and why this is so important across the Trust
• How the Trust is very similar to a cycling peloton!
• Using evidence in staff appraisals and the concept of quid pro quo and ownership
• What Mike would like to see more of from software suppliers, and how major investment in one area can actually stymie innovation in others
• Where Mike takes his influence from on which solutions to introduce to the Trust and why

Just before Bett this year, Nick caught up with Lawrence Royston, Founder of teamSOS, to talk all things edtech.

Lawrence is one of the true entrepreneurs of the Edtech market. Along with his partner Joanne, he started with GroupCall messenger, the first SMS messaging system for schools in the UK, then built Xporter, supporting Third parties to have a generic way to integrate with MIS data, before looking at how they could provide deeper insights in the data they were already transferring through GroupCall XVault. He’s also supported GDPRis and has recently started a new business in teamSOS, an incident management and compliance tool for staff in Education and NHS establishments.

We’ve split the interview into two parts to make it easier to digest. In part one Nick and Lawrence discuss:

• What it means to have an entrepreneurial mindset
• Working with partners (and family!), their symbiotic skills, and how this is a great asset in business
• The thinking behind teamSOS, where the idea came from, and the problem it solves
• The importance of listening and learning from users
• ‘Successive approximation’ and continually iterating solutions to help better meet the needs of your customers

In part two they talk about:

• What advice would Lawrence give budding edtech entrepreneurs based on his own experience?
• Getting work/life balance right
• The effect of recent market changes: how consolidation makes space for speedboats!
• The innovation bubbling away in the background within smaller businesses that lead on vision and integration
• Modernising technology (case in point: walkie talkies)
• Their approach to pricing and delivering value
• How making school staff feel cared for attracts and retains the best candidates

Enjoy!

What options are open to schools when it comes to financial management solutions?

The Competition and Markets Authority (CMA) is investigating whether ESS SIMS is abusing a dominant position to push schools into accepting a new 3-year contract.  What’s interesting here is that, as part of its investigation, the CMA has said they will also consider the pricing of some ESS product packages – specifically, it will look at how SIMS is being sold alongside FMS.

The press release from the CMA says:

“As part of its investigation, the CMA will also consider the pricing of some ESS product packages – specifically, it will look at how ESS’s management information system product is being sold alongside its financial management software. This could encourage customers to buy both products and deter customers moving away from ESS.

The CMA is concerned that, by adopting such a pricing strategy, market players that only offer one of these services may be unable to compete, potentially leading to an uncompetitive market in future.”

How ARE schools handling what they do in terms of a finance package when they switch to a new MIS?

Product functionality and data extraction aside, one of the biggest challenges schools always used to face around FMS was how costly it was to buy it directly from ESS (then Capita) if you want to buy it as a standalone product. e.g. not bundled with the MIS via an LA-wide deal.

For many, the new total annual cost of an MIS + finance solution would simply be driven too high to justify the change so they stayed with their existing systems.

But as schools choose to move to new MIS solutions, what are they choosing as their finance system?

Towards the end of 2021, Nick caught up with Andy Kent, CEO and Founder of Angel Solutions who create innovative, web-based applications to help all levels of the education sector. Their tools are used nationwide, as well as internationally, from pupils, teachers and school leaders right through to local authorities and large academy chains.

Some of the questions Nick asked Andy include:

• Your business is unlike many others as you really focus on innovation and culture; what does innovation mean to you?
• What do you think is important for businesses and establishments to consider and take stock of right now, especially after Covid?
• With so many new technologies entering the market, what will your approach be to these new technologies and when to introduce them?
• What advice would you give to edtech businesses and startups?

We’ve split the interview into three parts to make it easier to digest. In part 1, Nick and Andy discuss innovation and culture at the circus (for those of you who have never visited, Angel Solutions offices are themed as a circus), and the impact of Covid on businesses.

Part 2 focuses on their ‘freemium’ model and advocacy, usage data and customer success, and showing value through usage and data. They also chat about changes in edtech and the challenge this creates.

Finally, in part 3 Nick and Andy cover ‘best of breed’ solutions, what’s new in edtech, and the future direction of Angel Solutions.

Enjoy!

Our first fireside chat of 2022 is with business thought leader Jonathan Coyles, Director at EO Consulting.

Recorded towards the end of last year, we’ve been keen to speak with Jonathan as his company helps schools, academies and Trusts deal with something that is becoming more and more pressing each year: how do they become more energy-efficient, hit carbon targets, and save money at the same time?

EO Consulting has created a standard for collecting condition, energy and compliance data so that user-friendly business intelligence dashboards can be created that enable reporting and benchmarking to be done within and across MATs and allow data to be analysed by asset, element and priority to aid strategic estate investment planning. They count several of the larger Multi-Academy Trusts among their clients.

It’s a great fireside chat, and Jonathan provides insight into:

• His journey through the world of education services from working with PFI contracts to being involved in one of the earliest academies (Grace Academy), project managing IT and ultimately becoming the Operations Director.
• The creation of EO Consultancy and their goal of helping organisations become more efficient and more effective through the clever use of dashboards and analysis
• Why spending lots of time understanding the needs of MATs was crucial to them developing the service they offer today: what they do makes a difference.
• How dashboards and data are not the answer to everything but should provide the insight to help schools, academies and MATs save money.
• Hitting carbon targets early, and how this is completely possible if you’re armed with the right information.
• The project management and additional help Barker Associates provide once a plan has been identified.
• What drives EO Consulting as a business?
• Where energy is wasted: 40% of energy is spent when there is no one in the school building!
• The importance of the learning environment, and how being aware of how and when energy and resources are being used plays a part in that.
• Getting the whole education estate into a condition that’s conducive to learning, reduces the carbon footprint, and makes it more efficient and effective as a result.
• What Jonathan would like to see from the government in the coming years to support schools, academies and MATs, and the effect of the Public Sector Decarbonisation Scheme (PSDS)
• The top five quick wins schools can put in place right now to become more energy-efficient and save money.

We’ve split the interview into three shorter parts for you to watch and listen to – enjoy!

Subscribe to our YouTube channel and get notified when new videos go live, or join our mailing list for tips on future-proofing, MIS news, growth strategies, and much more.

P.S. We’re aware that some of the audio is a bit rough in places so we’re working on getting a transcript created to accompany this Q&A – we’ll add once completed 

We’ve been privileged to speak with even more edtech and industry thought leaders this term, and the insight they provide us and our community is invaluable.

So thank you Tony Lockwood for talking to us about how companies can improve the performance of their products and develop new solutions.

Thanks to Duncan Baldwin for giving us an insight into teaching, his time at Capita SIMS, influencing government as Deputy Policy Director at ASCL and his current Headship.

We were delighted to welcome Winston Poyton back for a follow-up chat on IRIS Education, especially given how much has changed in the world of school management systems in the last 12 months alone.

It’s great to speak with colleagues from MIS support teams as it gives such a unique and insightful view of the landscape, so thank you Keren Wild for getting involved and giving us your perspective.

Sue Macgregor talked to us about Alps Education’s focus on providing the right analytical tools to schools so they have the power to help every student achieve their full potential, thank you!

And finally, thank you to Ian Koxvold of Supporting Education for talking to us about changes across the education sector, what the future might hold in terms of new solutions, and new strategies.

Sarah and I have thoroughly enjoyed making the series, and already have some great sessions ready to go in the new term with industry thought leaders Andy Kent and Jonathan Coyles – watch this space!

Have a great Christmas and see you in 2022!

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In case you missed it, here’s a round-up of all our thought leader Q&A sessions from last term.

Subscribe to our YouTube channel and get notified when new videos go live, or join our mailing list for tips on future-proofing, MIS news, growth strategies, and much more.

Our next fireside chat this year is with education thought leader, Sue Macgregor of Alps Education.

Sue brings a wealth of sector experience to our chat, having had a long and varied career in teaching and leadership, before moving to Alps Education to lead the Education and Product Development teams.

At Alps Education, their focus is on providing the right analytical tools to schools so they have the power to help every student achieve their full potential. Their platforms provide KS4 and KS5 performance insights that help teachers and leaders to celebrate strengths, action any gaps and drive-up student achievement.  

It’s a great fireside chat, and Sue provides loads of insight into:

• Her background in education, the trials and tribulations of Ofsted (and the pride in obtaining ‘Outstanding’ rating), her move into the world of edtech, and why she works at Alps Education
• Her role at Alps Education leading teams including many other former education leaders, and the context and experience that brings
• How tech has to work for the people who use it – not everyone loves data so it must fit in with what they need. Data can’t solve your problems but it can flag potential issues.
• The value and importance of asking the question “So what?”
• The ways assessment policy has changed, and how schools can work without baseline data (as a result of covid lockdowns)
• Given what we’ve all learned through the pandemic and homeschooling, how assessment policy might look in the future; it’s a wasted opportunity to simply return to what we’ve been doing for the last 50 years.
• How Alps methodology is different, and their mantra of “what’s next?” and allowing students to move forward
• What edtech companies should be thinking of when developing new solutions for educators and leaders, both now and in the future.
• The importance of being transparent, and empowering school leaders, teachers and staff
• Future plans for Alps Education, and developments and innovations the education community can expect to see in the coming months and years.

We’ve split the interview into three shorter parts for you to watch and listen to – enjoy!

Is signing into a multi-year contract for your MIS a good thing?

If it’s something you’ve actively chosen to do as a school, academy or trust then, yes, it’s a great idea. It means you’ve had the chance to look at the options out there, and you’ve asked your suppliers for three-, four- or five-year pricing to guarantee a bit of budget certainty for the future.

If a multi-year contract is something you’ve had sprung on you in the small print – leaving you a very short window to either agree or cancel – well, it’s unlikely to be very popular. No one appreciates feeling like they’re being backed into a corner ☹

An unforeseen change in contract terms like this poses all sorts of questions for everyone involved in MIS:

❓ How does this affect the relationships schools have with the local support teams out there whom they’ve worked with and accessed their MIS licence through for years? It leaves Support Teams having to manage a difficult message from the MIS provider.

❓ How does this affect how Support Teams work with suppliers? More and more Support Teams have moved to be a multi-MIS support team, choosing to support their schools irrespective of the systems they use as opposed to only offering one option. All of the ‘big 5’ MIS have established Support Partner programmes (some useful links are below), as well as many of the newer entrants to the sector.

❓ How does this affect everyone (both schools and LAs) in terms of meeting procurement rules? Does everyone now need to get quotes and go through a tender process to even just stay with the MIS they already use?

❓ As academisation continues, what happens when a Local Authority maintained school is tied into a multi-year contract that converts to an academy?

Lots to think about which will hopefully become clearer soon.

If you’re a school, academy or trust and you’re affected by this and are wondering what to do, I’ve seen lots of posts on this already but it seems like the best advice is:

• Remember, YOU are the customer, so don’t be afraid of looking at alternatives and moving as it can all happen a lot quicker and easier than you think. Everyone is well-versed in migrating data from your system and it’s possible to be up and running very quickly.

• If there’s too much time pressure to look into things right now, don’t feel you have to lock in for a further three years, but do definitely contact your supplier to negotiate an alternative term length. They may be open to shorter contracts in the face of schools cancelling altogether, and this will give you time to plan for 2022.

• Talk to people! Get in touch with your local MIS support team if you use one, or with any of the MIS companies directly. They are all friendly and knowledgeable and will walk you through everything you need to know (or send a message to me or Nick as we’re more than happy to introduce you).

‘Big 5’ Support Partner programme links:

RM Integris https://www.rm.com/products/rm-integris/partner

Bromcom https://www.bromcom.com/LA-partners

Arbor https://arbor-education.com/become-a-partner/

Scholarpack https://scholarpack.com/who-we-help/support-partners/

ESS SIMS https://www.ess-sims.co.uk/products-and-services/sims-support-units

Our next fireside chat is with Schools ICT Service Manager and all-round MIS expert, Keren Wild.

Schools ICT is a fully traded service of NYCC working through North Yorkshire Education Services (NYES), which means they work with all types of organisations and education settings across the UK, not just in North Yorkshire.

We’ve known Keren for many years, and it’s great to speak with colleagues from MIS support teams as it gives such a unique and insightful view of the landscape. In this Q&A, we chat about a wide range of topics including:

• The North Yorks framework and how this has given choice to the schools
• The value that Support Teams offer to Edtech companies; how support teams protect their schools and take away the pain of IT
• How technology has encouraged primary schools to make different choices, especially with the added pressure of Covid closures
• How Support Teams will evolve in the future to include wider services, multi-MIS, more competition, and becoming being a partner to MATs
• Academisation and its role in moving Primary schools to cloud-based solutions
• The role of Senior leaders in the decision change MIS, and how this can be a challenge
• How well schools’ understand data and what an MIS can do for them
• Anytime, anywhere access to MIS and how this has become even more important since Covid
• How secondary schools feel about cloud MIS options
• Usability and change, and what challenger MIS could do to make their solutions slicker
• The difference between ‘one-stop shop’ and ‘best of breed’ solutions
• The opportunities for Edtech to partner with support providers as they have insights and connections which will give Edtech companies insights to the customer