Education and Industry thought leader Q&As – thank you for your insight

We’ve been privileged to speak with even more edtech and industry thought leaders throughout 2022 as part of our #FinnemoreFireside chats, and the insight they provide us and our community is invaluable.

 

So thank you Jonathan Coyles of EO Consulting for talking to us about how Trusts can become more energy-efficient, hit carbon targets, and save money at the same time.

 

Thanks to Mike Donoghue for giving us an insight into how MATs work and what is important to directors, leaders, governors, staff and learners.

 

It’s great to speak with entrepreneurs from across the edtech industry so thank you Lawrence Royston for getting involved and giving us your perspective.

 

Thank you to Stephen Bilboe for talking to us about changes across the international and independent education sector, and what the future might hold in terms of MIS.

 

Our chat with marketing and PR guru Cath Lane is essential listening for everyone who owns or leads an edtech business, thanks for the great advice.

 

Thank you to Andy Kent for talking to us about his focus on innovation and culture to help all levels of the education sector.

 

We welcomed Phil Neal back for a follow-up chat to discuss changes in the world of school management systems.

 

We spoke with Martin Baker of The Safeguarding Company about the lessons that can be learnt from the Child Q case.

 

And finally, we were delighted to speak with Matt Woodruff, Vice President of Analytics and AI at Community Brands UK, for an insightful conversation about data and machine learning.

 

We’ve thoroughly enjoyed making the series and already have some great sessions ready to go in the new year including a discussion on school support with Catherine Tallis, Director Of Business Services at Herts for Learning Ltd – watch this space!

 

 

Have a great Christmas break, looking forward to sharing more with you all in 2023! 🎄

 

Best wishes from Sarah & Nick

 

——————————————————————————-

 

Subscribe to our YouTube channel and get notified when new videos go live, or join our mailing list for tips on future-proofing, MIS news, growth strategies, and much more.

EP. 037 – Thought Leader Q&A: Matt Woodruff, Vice President of Analytics and AI, Community Brands UK

Next in our #FinnemoreFireside series is this Q&A session from before half term with Matt Woodruff, Vice President of Analytics and AI at Community Brands UK.

 

A data professional and PhD candidate in the field of Machine Learning and Artificial Intelligence in Education, Matt has a prior background of 25 years in technology applications and consulting in Europe and the US.  He’s founded companies specifically addressing how technology can support more effective decision-making at all levels to improve outcomes and identify ways to be able to ‘do more, with less’ – more important than ever in today’s economic climate.

 

Matt and I had an insightful conversation about data and machine learning, including:

  • What is AI? The acronym is bandied about a lot, and here Matt gives a very strong definition of AI and more importantly Machine Learning
  • We talk a lot about the benefits of using contextual data with machine learning
  • What is the future of the use of data and how expansive can it support Teachers, Students and Parents
  • What needs to change? How ‘open’ should data be?
  • How is Community Brands supporting schools, and what’s next for the company?

 

It’s an interesting listen – especially for those of you like me who are interested in data and where the next innovations in analytics will be. Enjoy!

 

 

EP. 036 – Thought Leader Q&A: Martin Baker of The Safeguarding Company talks about the lessons that can be learnt from the Child Q case

Before the summer I caught up with Martin Baker, Co-Founder and CEO of The Safeguarding Company. Martin is a former chief police officer whose 38-year career spanned five UK police forces, where he was responsible for all aspects of safeguarding and child protection and managed the risks posed by violent and sexual offenders living in the community. You can read more on Martin’s background here.

 

During the Q&A, Martin and I had an insightful conversation focused purely on the recent Child Q safeguarding incident. Some particularly interesting areas of discussion include:

 

  • How the action taken with Child Q was disproportionate vs the potential suspicion
  • Martin challenges the current way of thinking and what you should ask yourself before acting in a safeguarding incident
  • We talk about the adultification of black and minority children, removing their innocence of age.
  • How we may misinterpret ‘Fawn’ as acceptance
  • The impact on Child Q and her family, and the damage it has done
  • How intersectionality comes into play when discriminating against Child Q
  • Why we cannot hide behind unconscious bias
  • How we need to change the training and culture to ensure we never have another Child Q situation again

 

We’ve split it into two parts to make it easier to digest.

(TW: this conversation contains potentially distressing subject matter)

 

Additional reading

Following on from the #FinnemoreFireside chat, Martin has suggested that the following would be useful additional reading about some of the topics covered in this chat Guidance for safer working practice for those working with children and young people in education settings (February 2022).

Martin has also pointed out that, since the publication of the Child Q case practice review, the Department for Education has updated its guidance on searching, screening and confiscation in schools.  The revised guidance can be found here.

 

 

 

EP. 035 – Edtech Thought Leader Q&A: Phil Neal on the impact of recent MIS market changes

Last month, Nick caught up with former Capita MD and creator of the SIMS MIS, Phil Neal, to discuss the various changes in the education sector. As the MIS market continues to evolve and Phil gives his view on:

  • The ongoing tender in Northern Ireland and what might happen there in terms of MIS supplier, as well as Scotland and Wales
  • The challenges of developing an MIS to meet specific, regional-based, statutory requirements: is this a distraction for MIS suppliers?
  • The big changes in the England MIS market, with views on ET-AIMS, Compass Education, IRIS Ed:gen, Juniper Education, Bromcom, Scholarpack and Arbor
  • The recent decision by ESS to move to three-year, direct contracts for all schools and potential ramifications
  • How more MIS solutions within the UK market might actually lead to less innovation  in the long term
  • How machine learning can be used within MIS to create something truly unique
  • The importance of Support Units and the role they play alongside schools

 

As always it’s fascinating to get the views of someone who has worked in the MIS sector for so long and knows the various stakeholders so well.

Where do you think the MIS market is heading and who will be the long-term winners?

 

 

EP. 034 – Edtech Thought Leader Q&A: Mike Donoghue – CEO, John Taylor Multi-Academy Trust (JTMAT)

Next in the #FinnemoreFireside series is this brilliant chat I had last month with Mike Donoghue, CEO of John Taylor Multi-Academy Trust (JTMAT). It was a great conversation providing lots of insight into how MATs work and what is important to directors, leaders, governors, staff and learners.

To provide some background on Mike, he was appointed Headteacher at John Taylor High School in January 2010 and oversaw the first change to ‘converter’ academy status of an ‘outstanding’ school in Staffordshire in November 2010. That school plus 14 others now lie at the heart of John Taylor Multi-Academy Trust where Mike is CEO.

In September 2014 he became an elected member of the Regional School Commissioner’s (West Midlands) Headteachers Board, was re-elected in 2017 and elected to the newly-constituted Advisory Board in 2022. Mike has also been appointed to the DfE’s Secondary Headteacher Reference Group, an advisory panel assisting with policy and strategy decision-making.

It’s an insightful conversation which includes, amongst other things:

  • What it means to be a teaching school, and how fulfilling and valuable it can be
  • The challenges and opportunities that come with working outside your organisation
  • Growing into a successful MAT, and how do you define the perfect size
  • Equality of entitlement when it comes to professional development
  • The sliding scale between autonomy and regulation/structure, and how to create that balance as a MAT: compliance-driven vs excellence-driven
  • Co-construction and why this is so important across the Trust
  • How the Trust is very similar to a cycling peloton!
  • Using evidence in staff appraisals and the concept of quid pro quo and ownership
  • What Mike would like to see more of from software suppliers, and how major investment in one area can actually stymie innovation in others
  • Where Mike takes his influence from on which solutions to introduce to the Trust and why

 

 

 

EP. 033 – Edtech Business Leader Q&A: Catherine Lane, Co-founder and Head of PR & Content – The Influence Crowd

Our next #FinnemoreFireside chat is essential listening for everyone who owns or leads an edtech business as it’s with marketing and PR guru, Catherine Lane.

Cath is Co-founder and Head of PR & Content at The Influence Crowd who work with some of the most well-known brands in education, including Juniper Education, Lexplore Analytics, Teach Active, SIMS BlueSky Education, GL Assessment, and Historic Royal Palaces.

The Influence Crowd implements highly targeted, integrated PR campaigns that prove their value through incoming leads and changed opinions. Using knowledge and relationships built up over 15 years in this sector, they engage and delight audiences through great coverage, shareable social content and by getting the key influencers behind edtech businesses.

This is an audio-only fireside chat (unfortunately the video tech got the better of us on the day 😕) and in it Nick and Cath discuss:

 

  • Why selling to teachers is so hard, and why speaking the right language is so important
  • Understanding your target audience
  • How Covid has affected schools and the way they use edtech
  • People buy from people- it’s not all about the product – and how the pandemic exposed the need for PR and marketing
  • How edtech companies have become more experimental in the face of Covid challenges, which improves learning, marketing and messaging
  • Cath’s advice for raising your profile as an edtech business in the sector
  • How to approach getting national coverage with a whole package
  • The importance of timing in creating a story and making the most of newsjacking
  • Interpreting data to make it more digestible, gain investment, and help with messaging from day one
  • How creating loyalty help with bumps in the road when it comes to reputation management
  • Three things people should have in mind if they want to embark on a successful marketing and PR campaign
  • What’s next for The Influence Crowd?

 

Enjoy!

 

 

 

EP. 032 – Edtech Business Leader Q&A: Stephen Bilboe, CEO at WCBS

In this next #FinnemoreFireside chat we’re catching up once again with  Stephen Bilboe, CEO at WCBS. Our initial conversation was over a year ago back in March 2021 (you can watch the full interview here) and, since then, lots has changed – including the first schools going live with HUBmis.

 

Amongst other things, Stephen and I chatted about:

  • Why rebuilding works best when it comes to UI and UX
  • Taking schools on your journey with you when it comes to change
  • The value of offering pilots to schools
  • Recent changes in the MIS market, private equity investors, and what might happen next amongst the competitors
  • How the pandemic has affected what’s important to the independent and international education sectors
  • Lessons learnt from the release of HUBmis, and what’s next
  • WCBS academy, accreditation, and the benefits it brings to schools

 

Enjoy!

 

 

 

EP. 031 – Edtech Thought Leader Q&A: Lawrence Royston, Founder of teamSOS

Just before Bett this year, Nick caught up with Lawrence Royston, Founder of teamSOS, to talk all things edtech.

Lawrence is one of the true entrepreneurs of the Edtech market. Along with his partner Joanne, he started with GroupCall messenger, the first SMS messaging system for schools in the UK, then built Xporter, supporting Third parties to have a generic way to integrate with MIS data, before looking at how they could provide deeper insights in the data they were already transferring through GroupCall XVault. He’s also supported GDPRis and has recently started a new business in teamSOS, an incident management and compliance tool for staff in Education and NHS establishments.

 

We’ve split the interview into two parts to make it easier to digest. In part one Nick and Lawrence discuss:

  • What it means to have an entrepreneurial mindset
  • Working with partners (and family!), their symbiotic skills, and how this is a great asset in business
  • The thinking behind teamSOS, where the idea came from, and the problem it solves
  • The importance of listening and learning from users
  • ‘Successive approximation’ and continually iterating solutions to help better meet the needs of your customers

 

In part two they talk about:

  • What advice would Lawrence give budding edtech entrepreneurs based on his own experience?
  • Getting work/life balance right
  • The effect of recent market changes: how consolidation makes space for speedboats!
  • The innovation bubbling away in the background within smaller businesses that lead on vision and integration
  • Modernising technology (case in point: walkie talkies)
  • Their approach to pricing and delivering value
  • How making school staff feel cared for attracts and retains the best candidates

Enjoy!

EP. 030 – Business Thought Leader Q&A: Andy Kent, CEO & Founder of Angel Solutions

Towards the end of 2021, Nick caught up with Andy Kent, CEO and Founder of Angel Solutions who create innovative, web-based applications to help all levels of the education sector. Their tools are used nationwide, as well as internationally, from pupils, teachers and school leaders right through to local authorities and large academy chains.

 

Some of the questions Nick asked Andy include:

  • Your business is unlike many others as you really focus on innovation and culture; what does innovation mean to you?
  • What do you think is important for businesses and establishments to consider and take stock of right now, especially after Covid?
  • With so many new technologies entering the market, what will your approach be to these new technologies and when to introduce them?
  • What advice would you give to edtech businesses and startups?

 

We’ve split the interview into three parts to make it easier to digest. In part 1, Nick and Andy discuss innovation and culture at the circus (for those of you who have never visited, Angel Solutions offices are themed as a circus), and the impact of Covid on businesses.

Part 2 focuses on their ‘freemium’ model and advocacy, usage data and customer success, and showing value through usage and data. They also chat about changes in edtech and the challenge this creates.

Finally, in part 3 Nick and Andy cover ‘best of breed’ solutions, what’s new in edtech, and the future direction of Angel Solutions.

 

Enjoy!

 

 

 

 

 

 

EP. 029 – Business Thought Leader Q&A: Jonathan Coyles, Director at EO Consulting

Our first fireside chat of 2022 is with business thought leader Jonathan Coyles, Director at EO Consulting.

Recorded towards the end of last year, we’ve been keen to speak with Jonathan as his company helps schools, academies and Trusts deal with something that is becoming more and more pressing each year: how do they become more energy-efficient, hit carbon targets, and save money at the same time?

EO Consulting has created a standard for collecting condition, energy and compliance data so that user-friendly business intelligence dashboards can be created that enable reporting and benchmarking to be done within and across MATs and allow data to be analysed by asset, element and priority to aid strategic estate investment planning. They count several of the larger Multi-Academy Trusts among their clients.

It’s a great fireside chat, and Jonathan provides insight into:

  • His journey through the world of education services from working with PFI contracts to being involved in one of the earliest academies (Grace Academy), project managing IT and ultimately becoming the Operations Director.
  • The creation of EO Consultancy and their goal of helping organisations become more efficient and more effective through the clever use of dashboards and analysis
  • Why spending lots of time understanding the needs of MATs was crucial to them developing the service they offer today: what they do makes a difference.
  • How dashboards and data are not the answer to everything but should provide the insight to help schools, academies and MATs save money.
  • Hitting carbon targets early, and how this is completely possible if you’re armed with the right information.
  • The project management and additional help Barker Associates provide once a plan has been identified.
  • What drives EO Consulting as a business?
  • Where energy is wasted: 40% of energy is spent when there is no one in the school building!
  • The importance of the learning environment, and how being aware of how and when energy and resources are being used plays a part in that.
  • Getting the whole education estate into a condition that’s conducive to learning, reduces the carbon footprint, and makes it more efficient and effective as a result.
  • What Jonathan would like to see from the government in the coming years to support schools, academies and MATs, and the effect of the Public Sector Decarbonisation Scheme (PSDS)
  • The top five quick wins schools can put in place right now to become more energy-efficient and save money.

 

We’ve split the interview into three shorter parts for you to watch and listen to – enjoy!

 

 

 

 

 

Subscribe to our YouTube channel and get notified when new videos go live, or join our mailing list for tips on future-proofing, MIS news, growth strategies, and much more.

 

 

P.S. We’re aware that some of the audio is a bit rough in places so we’re working on getting a transcript created to accompany this Q&A – we’ll add once completed 🙂