We’re delighted to welcome one of our LA Support Team colleagues to our #FinnemoreFireside chats. A huge thank you to Ollie Burnett, Systems Lead at Coventry City Council, who talked to me about their work with schools and plans for the future.

Ollie has been in education since 2003, is passionate about education and aims to improve the experience for students and teachers through his work. It’s a great conversation and, amongst other things, we talk about:

• Having a vision for the future relies on consultation with the SLT, partnering with more suppliers, but ultimately listening and then delivering for their schools and MATs.

• How Support teams should understand the school’s context and goals, offering solutions beyond specific products.

• The importance of Support teams to schools in helping them navigate software and processes.

• How User Group sessions and sharing best practices among schools are promoted to enhance learning.

• The challenges of transitioning to new systems, praising the support provided by suppliers. Ollie highlights the need for training and consultancy services due to the shift to cloud-based systems.

• Support teams are becoming more consultancy-based in the future and collaborating closely with multi-academy trusts (MATs) to meet school needs.

Ollie also chats about the process they went through during their recent MIS switch and why they chose Bromcom. In total, 75% (45) of Coventry’s LA-maintained schools chose to move both MIS and Finance, with the Authority implementing the switch in only 3 weeks by working in a 3-way partnership between the Coventry Support Team, the schools and the supplier. It can be done!

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Working with MIS

We’ve been lucky enough to have worked with most of the maintained MIS suppliers including SIMS (then owned by Capita), Arbor, IRIS Ed:gen, Pupil Asset, and, at the time of writing, working with Bromcom as they grow their user base across the UK.

We’ve recorded tons more #FinnemoreFireside chats on the topic of MIS with MATs, school leaders, support teams, suppliers and independent consultants which you can find here or subscribe to our You Tube channel for regular updates.

Other brilliant free, independent resources we’d recommend you take a look at include WhichMIS and BringMoreData, We also run a LinkedIn group ‘The Future of MIS’ which seeks to understand the new role of MIS in schools and explore what it will look like in the future – come and join the conversation 🙂

We’ve just finished a brilliant week delivering product training in New York with the Tarigo Product Management team.

The week involved delivering an intensive Product Bootcamp based around Tarigo’s 5D Product Framework. It’s an externally accredited, comprehensive course covering all aspects of product management and the typical lifecycle of a product, from ideation right through to product retirement. It’s also fun, practical and engaging, and involves completing group ‘missions’ every day.

As much as this week has been about training and coaching, we’ve learnt so much from spending time with the new team of employees comprised of fairly recent graduates/interns:

👉 The teams collaborated so easily and so successfully. The discussions were intelligent and respectful, roles were assigned fairly and everyone played an important part – and the results were amazing.

👉 The ideas, plans and pitches they came up with within a short amount of time were incredible. It goes to show that, with the right guidance, coaching and templates, innovative ideas can be formulated in a matter of hours and days. It only takes months to get a business case on the table if you allow it to take that long (something that we’re all a bit guilty of, perfectionism is just procrastination in disguise after all).

👉 Gen Z won’t stand for greenwashing. One of the overall goals was to come up with solutions focused on sustainability – and they expect companies to truly live their values. Inspiring stuff.

A fantastic week, I look forward to doing it again. Now for some sightseeing! 🗽

Our next #FinnemoreFireside chat is essential listening for everyone who owns or leads an edtech business as it’s with marketing and PR guru, Catherine Lane.

Cath is Co-founder and Head of PR & Content at The Influence Crowd who work with some of the most well-known brands in education, including Juniper Education, Lexplore Analytics, Teach Active, SIMS BlueSky Education, GL Assessment, and Historic Royal Palaces.

The Influence Crowd implements highly targeted, integrated PR campaigns that prove their value through incoming leads and changed opinions. Using knowledge and relationships built up over 15 years in this sector, they engage and delight audiences through great coverage, shareable social content and by getting the key influencers behind edtech businesses.

This is an audio-only fireside chat (unfortunately the video tech got the better of us on the day 😕) and in it Nick and Cath discuss:

• Why selling to teachers is so hard, and why speaking the right language is so important
• Understanding your target audience
• How Covid has affected schools and the way they use edtech
• People buy from people- it’s not all about the product – and how the pandemic exposed the need for PR and marketing
• How edtech companies have become more experimental in the face of Covid challenges, which improves learning, marketing and messaging
• Cath’s advice for raising your profile as an edtech business in the sector
• How to approach getting national coverage with a whole package
• The importance of timing in creating a story and making the most of newsjacking
• Interpreting data to make it more digestible, gain investment, and help with messaging from day one
• How creating loyalty help with bumps in the road when it comes to reputation management
• Three things people should have in mind if they want to embark on a successful marketing and PR campaign
• What’s next for The Influence Crowd?

Enjoy!

In this next #FinnemoreFireside chat we’re catching up once again with  Stephen Bilboe, CEO at WCBS. Our initial conversation was over a year ago back in March 2021 (you can watch the full interview here) and, since then, lots has changed – including the first schools going live with HUBmis.

Amongst other things, Stephen and I chatted about:

• Why rebuilding works best when it comes to UI and UX
• Taking schools on your journey with you when it comes to change
• The value of offering pilots to schools
• Recent changes in the MIS market, private equity investors, and what might happen next amongst the competitors
• How the pandemic has affected what’s important to the independent and international education sectors
• Lessons learnt from the release of HUBmis, and what’s next
• WCBS academy, accreditation, and the benefits it brings to schools

Enjoy!

Towards the end of 2021, Nick caught up with Andy Kent, CEO and Founder of Angel Solutions who create innovative, web-based applications to help all levels of the education sector. Their tools are used nationwide, as well as internationally, from pupils, teachers and school leaders right through to local authorities and large academy chains.

Some of the questions Nick asked Andy include:

• Your business is unlike many others as you really focus on innovation and culture; what does innovation mean to you?
• What do you think is important for businesses and establishments to consider and take stock of right now, especially after Covid?
• With so many new technologies entering the market, what will your approach be to these new technologies and when to introduce them?
• What advice would you give to edtech businesses and startups?

We’ve split the interview into three parts to make it easier to digest. In part 1, Nick and Andy discuss innovation and culture at the circus (for those of you who have never visited, Angel Solutions offices are themed as a circus), and the impact of Covid on businesses.

Part 2 focuses on their ‘freemium’ model and advocacy, usage data and customer success, and showing value through usage and data. They also chat about changes in edtech and the challenge this creates.

Finally, in part 3 Nick and Andy cover ‘best of breed’ solutions, what’s new in edtech, and the future direction of Angel Solutions.

Enjoy!

How do you know when it’s time to sell your business? Try asking yourself these questions:

1. Do my circumstances allow for the level of financial investment this company needs to keep it going?

2. Is my business model really viable? If not, is it going to be in the future and will I like it?

3. Do I have an amazing team of high performers? Am I willing and can I afford to recruit one?

4. What do I have more of: passion or exhaustion?

5. Will a sale solve my problems, and will someone buy us?

6. What happens if I don’t sell? What are my other options?

Have an honest conversation with yourself and your team. At the end of the day, selling your business is one of the most exciting parts of being a business owner – and it always opens the door for new opportunities.

INVESTOR NETWORKING & MENTORSHIP

Matching the right buyer with the right business is a painstaking process. In conjunction with CJK Associates, we support businesses looking to invest in or potentially acquire in the Edtech sector and can work with you throughout the whole process, from introduction through due diligence, to closure and transformation.

For businesses looking for VCs, investors or other methods of funding, we will get you pitch-ready and connect you to potential investors in the Edtech industry. We act as mentors throughout the process and will advise on how to plan growth strategy and allocate resources.

Get in touch to find out more.

Our first fireside chat of 2022 is with business thought leader Jonathan Coyles, Director at EO Consulting.

Recorded towards the end of last year, we’ve been keen to speak with Jonathan as his company helps schools, academies and Trusts deal with something that is becoming more and more pressing each year: how do they become more energy-efficient, hit carbon targets, and save money at the same time?

EO Consulting has created a standard for collecting condition, energy and compliance data so that user-friendly business intelligence dashboards can be created that enable reporting and benchmarking to be done within and across MATs and allow data to be analysed by asset, element and priority to aid strategic estate investment planning. They count several of the larger Multi-Academy Trusts among their clients.

It’s a great fireside chat, and Jonathan provides insight into:

• His journey through the world of education services from working with PFI contracts to being involved in one of the earliest academies (Grace Academy), project managing IT and ultimately becoming the Operations Director.
• The creation of EO Consultancy and their goal of helping organisations become more efficient and more effective through the clever use of dashboards and analysis
• Why spending lots of time understanding the needs of MATs was crucial to them developing the service they offer today: what they do makes a difference.
• How dashboards and data are not the answer to everything but should provide the insight to help schools, academies and MATs save money.
• Hitting carbon targets early, and how this is completely possible if you’re armed with the right information.
• The project management and additional help Barker Associates provide once a plan has been identified.
• What drives EO Consulting as a business?
• Where energy is wasted: 40% of energy is spent when there is no one in the school building!
• The importance of the learning environment, and how being aware of how and when energy and resources are being used plays a part in that.
• Getting the whole education estate into a condition that’s conducive to learning, reduces the carbon footprint, and makes it more efficient and effective as a result.
• What Jonathan would like to see from the government in the coming years to support schools, academies and MATs, and the effect of the Public Sector Decarbonisation Scheme (PSDS)
• The top five quick wins schools can put in place right now to become more energy-efficient and save money.

We’ve split the interview into three shorter parts for you to watch and listen to – enjoy!

Subscribe to our YouTube channel and get notified when new videos go live, or join our mailing list for tips on future-proofing, MIS news, growth strategies, and much more.

P.S. We’re aware that some of the audio is a bit rough in places so we’re working on getting a transcript created to accompany this Q&A – we’ll add once completed 

We’ve been privileged to speak with even more edtech and industry thought leaders this term, and the insight they provide us and our community is invaluable.

So thank you Tony Lockwood for talking to us about how companies can improve the performance of their products and develop new solutions.

Thanks to Duncan Baldwin for giving us an insight into teaching, his time at Capita SIMS, influencing government as Deputy Policy Director at ASCL and his current Headship.

We were delighted to welcome Winston Poyton back for a follow-up chat on IRIS Education, especially given how much has changed in the world of school management systems in the last 12 months alone.

It’s great to speak with colleagues from MIS support teams as it gives such a unique and insightful view of the landscape, so thank you Keren Wild for getting involved and giving us your perspective.

Sue Macgregor talked to us about Alps Education’s focus on providing the right analytical tools to schools so they have the power to help every student achieve their full potential, thank you!

And finally, thank you to Ian Koxvold of Supporting Education for talking to us about changes across the education sector, what the future might hold in terms of new solutions, and new strategies.

Sarah and I have thoroughly enjoyed making the series, and already have some great sessions ready to go in the new term with industry thought leaders Andy Kent and Jonathan Coyles – watch this space!

Have a great Christmas and see you in 2022!

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In case you missed it, here’s a round-up of all our thought leader Q&A sessions from last term.

Subscribe to our YouTube channel and get notified when new videos go live, or join our mailing list for tips on future-proofing, MIS news, growth strategies, and much more.

A few weeks ago Nick caught up with Ian Koxvold, currently Head of Education, Strategy and Corporate Development at Supporting Education Group, but many people might know him better for his years of strategic consultancy work across the education sector.

They talked about the changes across the education sector and what the future might hold in terms of new solutions and new strategies including:

• Ian’s background delivering projects across businesses and educational establishments to make them more effective or efficient
• The insight he gets working for Supporting Education Group as the largest provider of services to schools in the UK
• His perspective on consolidation, and how this has increased from maybe 2-3 players to around 10 in recent years
• What’s a good strategy for acquiring, and has consolidation peaked in his opinion
• The importance of use case analysis in any business, and using it to identify upsell and product integration opportunities
• How different products serve different use cases
• Advice for startups in the edtech space
• The concept of ‘one product for everything’ v ‘best of breed’ solutions
• School support services, the role they play in the evolving landscape, and future consolidation
• The perils of complacency when it comes to servicing your customer, and the potential pitfalls of having a dominant supplier in any given area
• How to measure the impact of solutions on schools and why this is important to success; should we be more ambitious about how we use data?
• The future of the MIS sector given recent changes, and what we might expect to see next
• Three things companies should be doing now to future-proof their business

We’ve split the interview into three parts to make it easier to digest – enjoy!

P.S. We’re aware that some of the audio is a bit rough in places so we’re working on getting a transcript created to accompany this Q&A – we’ll add once completed 🙂

Our next fireside chat this year is with education thought leader, Sue Macgregor of Alps Education.

Sue brings a wealth of sector experience to our chat, having had a long and varied career in teaching and leadership, before moving to Alps Education to lead the Education and Product Development teams.

At Alps Education, their focus is on providing the right analytical tools to schools so they have the power to help every student achieve their full potential. Their platforms provide KS4 and KS5 performance insights that help teachers and leaders to celebrate strengths, action any gaps and drive-up student achievement.  

It’s a great fireside chat, and Sue provides loads of insight into:

• Her background in education, the trials and tribulations of Ofsted (and the pride in obtaining ‘Outstanding’ rating), her move into the world of edtech, and why she works at Alps Education
• Her role at Alps Education leading teams including many other former education leaders, and the context and experience that brings
• How tech has to work for the people who use it – not everyone loves data so it must fit in with what they need. Data can’t solve your problems but it can flag potential issues.
• The value and importance of asking the question “So what?”
• The ways assessment policy has changed, and how schools can work without baseline data (as a result of covid lockdowns)
• Given what we’ve all learned through the pandemic and homeschooling, how assessment policy might look in the future; it’s a wasted opportunity to simply return to what we’ve been doing for the last 50 years.
• How Alps methodology is different, and their mantra of “what’s next?” and allowing students to move forward
• What edtech companies should be thinking of when developing new solutions for educators and leaders, both now and in the future.
• The importance of being transparent, and empowering school leaders, teachers and staff
• Future plans for Alps Education, and developments and innovations the education community can expect to see in the coming months and years.

We’ve split the interview into three shorter parts for you to watch and listen to – enjoy!